Skip to Content
Former Member
Jul 24, 2013 at 04:49 AM

Unable to start the SIA/CMS under the service account


Getting the FWM 00003 error in both BI 4.0 and XI 3.1 systems. Service accounts and service principals are already set on Windows AD.

Following steps i performed:

1.Added the service account to the local administrator‘s group on BO server where the service account is running a SIA/CMS.

2. Granted the local policy Act as Part of the operating system.

3. Server Intelligence Agent (SIA) is running via the service account after changing it from local admin.

However when i do Manage Servers then it's not allowing me to logon CMS with the Windows AD Service Account. Please see the attached error.

I tried with other combinations as well, but no help. Could you kindly advise. Thanks.