Hi,
In the inbound queue(transaction - smq2), we found that lot of CSA* queues and R3A* queues were in stataus running. But the entries in the queue were not getting reduced even after 2 days. When double clicked I found old data with timestamp older than 2 days. The queues also has statustext "transaction executing" but nothing happened.
So to solve this problem in a short way,
1. Deregister the queue.
2. Manually execute one entry in the queue.
3. Register the queue back.
Now the queue started running properly. This is a short term solution and it needs an administrator to look daily if the queue are running or not. But we need to know why these queues get stuck and still have the status "running"
Looking forward from middleware experts why the queue gets struck and how to solve this problem .
kind regards
middleware developer