Hello Experts,
Please support me to resolve the following issue:
When the SAP billing document is failed in creation then it is blocking the FI document number and updating the current FI document number with the blocked FI document number. Due to this as and when the subsequent billing documents are created then it is continuing with the next FI number.
Example:
Let us say the current number of Billing is 6123456780 and FI document number is 5000111220.
When SAP billing document 6123456781 is failed in creation then the FI document number 5000111221 also blocked.
As and when the next billing document creation successes with billing number 6123456782 then the FI document number is taken as 5000111222 (and not 5000111221 which is not used with the previous billing document number).
This is because the Previous FI document number is updated as current FI document number. This needs to be avoided.
The user is using FI document number as the customer invoice number. Due to this some of the FI document numbers are missing in the sequence and leading to a legal issue.
Please let me know if any of you can support me in solving the issue.
Thanks and Best Regards,
Kaliprasad.