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Former Member
Jul 22, 2013 at 08:08 AM

Rich Text Formatting Buttons missing!

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Hello,

i activated the Rich Text Formatting in Web UI by setting the user parameter AI_CRM_TXTEDIT_HTML, like it is described in the following document:

https://wiki.sdn.sap.com/wiki/display/SAPITSM/Configuration+and+Administration+of+ITSM

Configuration Guide - Application Incident Management

But i still miss some buttons in the Rich Text Format Editor. My Editor looks like:

I use Business Role SOLMANPRO and Incident tranaction type SMIN.

In the configuration Guid you can also see the following buttons (links, attachments, ...) :

Do you know how I get this buttons available?

Especcially the attachment button is interesting.

Do you know if it is possible to embedd a image or something other directly in a text?

Kind Regards

Marc

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