Web printing from a report generated from a bookmark

Hi,

I implemented the How to web printing last year. Eveything worked fine until someone tried to print a report generated from a bookmark. It opens the window where it shows the formatted report to be printed, but does not do anything else. The window remains blank. Anybody having an idea? I am sure it is related with the bookmark stuff, but can not get the finger on it.

Tks a lot,

Guylaine