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analysis for Office requirements

former_member186752
Participant
0 Kudos

Hello

We are facing some issues with the analysis installation.

We are facing a bizzare notebook behaviour:

- WIN7 64 bit and Office 2013 with 32 bit installed

- analysis office 1.4 32 installer downloaded

- .net framework 4 installed

When starting the installer (as administrator) the prerequisites are checking for Office 2013 32 bit (which is actually installed) but we can't proceed with the installation.

Is this a known bug ?

Any workaround to solve this issue?

Cheers

Marian

Accepted Solutions (1)

Accepted Solutions (1)

former_member186752
Participant
0 Kudos

Dear all

Many thanks for all the valuable inputs.

The problem disappeared in the meantime (no special actions were taken).

Cheers

Marian

Answers (4)

Answers (4)

david_stocker
Advisor
Advisor
0 Kudos

Hi Marian,

Can you oepn this query with BEx or Analysis OLAP?  If so, then you should open an OSS message and attach the screenshot and logfile.  If they can't open the query, then you may want to open it up in the query designer and troubleshoot it.

Cheers,

Dave

david_stocker
Advisor
Advisor
0 Kudos

As a tip, you can have a look at the Analysis logfile to see if it is recording any exceptions before closing.  The default location is: C:\Users\<USER_NAME>\AppData\Local\Temp

IngoH
Active Contributor
0 Kudos

Hi,

thats not a "bug".

When you use Office 32 bit then you need to install Analysis Office 32 bit

Ingo

former_member186752
Participant
0 Kudos

Hi Ingo

Thank you for the hint but for the moment I have an answer:

Note 1874429 - Installation error with Office 2013.pdf

Looking forward to the upcoming patch !

Cheers

Marian

IngoH
Active Contributor
0 Kudos

has this been resolved ?

Ingo

former_member186752
Participant
0 Kudos

Hi Ingo

The Installation part is solved.

But the error: "SAP BI Add-in has disconnected all data sources" is not yet solved.

Any ideas?

Cheers

Marian

IngoH
Active Contributor
0 Kudos

Hi,

could you provide more details on when that error comes up ?

ingo

former_member186752
Participant
0 Kudos

Hi

The error appears when calling a query.

I've attached a screenshot with the error message.

Marian

rennfahrer1
Explorer
0 Kudos

Hi Marian

  Have the same issue, have opened an OSS ticket, that's the answer:

  "The installation of Analysis Office will work with the next patch, that's AO 1.4 SP 2. It's planned to ship this SP end of July (calendar week 30)."

Best regards,

Denis

former_member186752
Participant
0 Kudos

Hi Dennis

The new patch was released and the installation was successfully.

Unfortunately we receive an erro "SAP BI Add-in has disconnected all data sources".

Did you already installed the newest version?

Any issues so far?

Cheers

Marian