on 07-19-2013 3:17 PM
Hello
We are facing some issues with the analysis installation.
We are facing a bizzare notebook behaviour:
- WIN7 64 bit and Office 2013 with 32 bit installed
- analysis office 1.4 32 installer downloaded
- .net framework 4 installed
When starting the installer (as administrator) the prerequisites are checking for Office 2013 32 bit (which is actually installed) but we can't proceed with the installation.
Is this a known bug ?
Any workaround to solve this issue?
Cheers
Marian
Dear all
Many thanks for all the valuable inputs.
The problem disappeared in the meantime (no special actions were taken).
Cheers
Marian
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Hi Marian,
Can you oepn this query with BEx or Analysis OLAP? If so, then you should open an OSS message and attach the screenshot and logfile. If they can't open the query, then you may want to open it up in the query designer and troubleshoot it.
Cheers,
Dave
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As a tip, you can have a look at the Analysis logfile to see if it is recording any exceptions before closing. The default location is: C:\Users\<USER_NAME>\AppData\Local\Temp
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Hi,
thats not a "bug".
When you use Office 32 bit then you need to install Analysis Office 32 bit
Ingo
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Hi Marian
Have the same issue, have opened an OSS ticket, that's the answer:
"The installation of Analysis Office will work with the next patch, that's AO 1.4 SP 2. It's planned to ship this SP end of July (calendar week 30)."
Best regards,
Denis
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