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SERC content package and service package


This is regarding regulatory content provider. I came across an SAP presentation on Product Safety and Dangerous goods, which talks about twp options:

1. Going for an on-premise approach using SERC - content package

2. Going for a service approach using SERC- service package

Could you please elaborate on both the service package and content package approach? How does it work/integrate with business processes in SAP?

Thank you,


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5 Answers

  • Best Answer
    Posted on Jul 22, 2013 at 05:42 AM

    Hi Sruthi,

    Are you talking about the dfferences in SERC and SERD? If so, SERC, the real content, provides you with templates, phrases, rule sets, regulatory/DG data, and the latest property tree. These have to be installed on your system enabling you with little effort to generate complaint MSDS for almost all countries.

    SERD is basically the same thing as a service: You send your specification data via workflow into the cloud and receive a MSDS for the product in question. Installation of the content on your system is not necessary anymore.


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    • Former Member Sruthi Srinivasan

      Sruthi, to add to what Ralph has paased on, SERD stands for "SAP EHS Regulatory Documentation". It is a content service as has been mentioned. With SERD, the customer 'requests' product and component updates via a set of SAP webservice interfaces between their on-premise EHS system and the ERD system. SAP uses the data provided by the custmer to perform all necessary classifications and then generate the requested country-specific product SDS's. The SERD content service is handled as a subscription (e.g.3-5 years).

      If customer licenses both component and product management by SERD, the customer does not need to license SERC at all. SERD infrastructure (managed by SAP) has all that built in and continually updated as necessary. This allows customer to focus on other activities other than perform regulatory data, template, expert rules updates and maintenance, classifications, and SDS authoring. SERD handles all of that.

      CUstome rhas option to only license the component management aspect of SERD and keep the SDS authoring process in-house. With component management, SERD handles specific researching and sourcing of component data needed for classifiations, reviewing supplier SDS's for additional component information, and then performing all component classifications. ALL of this is also kept current as any SERC components are updated (data, expert rules).

      Hope that gives you additinal background on the solution.

  • Posted on Jul 19, 2013 at 05:51 PM

    Dear Sruthi

    may be check:

    I am not familiar with the SERC packages; there a several types of them. At the end you get "full" support in EHS topics in SAP (e.g. starting form using templates, rulesets, data management etc.)

    May be others can highlight this topic more. Sorry.


    PS: e.g. check: or similar pages as well.

    PPS: Check:

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 13, 2015 at 07:19 AM

    Hello all,

    Do we have any further information on SERD?

    What are the prerequisites to implement this solution?

    How this will be connected to On Premise SAP system?

    Early reply will really help.



    Niraj Siklgar

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 13, 2015 at 09:08 AM

    Hello Niraj,

    I recently checked with SAP and only the on side / local installation of SERC is supported.

    You need:

    - A network share to host the content files (some thousands XML files)

    - The OCC Tool installed on the PCs of the people who are loading regulatory data

    - RFC Connection

    (A huge amount of customizing but that is supplied with SERC)

    Hope this helps


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    • Former Member Former Member

      Dear Niraj,

      The SERC (SAP EHS Regulatory Content) is full package solution which not only provide content but also provides Rules and template for PS,DG and beyond. It comes with specific set of instruction and implementation procedure which includes from Transport file, Manual configuration, Data load, and so on.

      SERC has component like

      • Property tree: Beside some general information about property trees this part provides a

      detailed step by step description of all activities which are necessary to deal with property

      trees.(Set up by transport)

      • Multilingual phrase library for hazard communication: This part contains all relevant information

      concerning phrases.

      • Regulatory Data such as Product Safety, Dangerous goods, Inventories, Substance lists and reference data: In this part, guidance is given throughout the process

      of implementing regulatory data.

      • Expert rules for substance and mixture classification: This section covers all information

      necessary for Expert rules.

      • Material safety data sheet (MSDS) templates: The aim of this part is to provide information

      which is relevant to setup and create MSDS Report Templates.

      In order SERC to work you also need WWI server, EHS expert server, OCC Installation as prerequisite.

      Hope this helps.

      Gopi Dadheech

  • author's profile photo Former Member
    Former Member
    Posted on Mar 16, 2015 at 06:20 AM

    hi Gopi,

    Thanks for your reply.

    I have worked with CLEO data earlier, so have a fair idea about the content and package of it.

    My question here is that, is SERC a On Premise solution only, or does it have any cloud component also like SERD?




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