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Jul 19, 2013 at 10:08 AM

ERMS: incoming email is shown as .HTM attachment

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Hi Experts,

ERMS is set up and working.

In my development system it is receiving the email and viewed in the system correctly: the email view interprets correctly.

However, in my other system, the email view is not showing the contents of the received email. The incoming email is attached as a .HTM file.

Anybody knows what is causing this? I couldn't find any note, customizing entry/option nor paramater setting.

Many thanks and with kind regards,

Yee-Tee