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Jul 18, 2013 at 04:15 PM

AR credit memeo based on return

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Dear all,

I have the following scenario.

Sales order --> Delivery --> Return.

Qty ordered =10

qty delivered=10

qty returned=6 (the return doc status='closed')

The system does not allow me to create an AR credit memo based on this return. It shows an empty list of returns for the selected BP.

Is it the system limitation or are there some settings i missed?

Thanks for your attention