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How do you take care of software updates to the package for existing customers

Former Member
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How  do you take care of software updates to the package for existing customers

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Answers (1)

Answers (1)

KennedyT21
Active Contributor
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HI Shruti Maya...

You can Use The Remote Support platform, to check for the Software updates and releases ...

Features

The remote support platform for SAP Business One includes the following functionality:

  • Protection of SAP Business One installations

    Alerts local SAP Business One key users and administrators about events requiring attention, such as low disk space, old database backups, and so on.

  • Proactive support

    Monitors the SAP Business One landscape and creates and uploads incident reports when issues are identified that require the attention of SAP support.

  • Maintains performance

    Regularly backs up configured databases and restores the latest database backup upon user request.

  • Correction of known database inconsistencies

    Regularly scans company databases and fixes any inconsistencies upon user request.

  • Downloads of software updates

    Regularly checks for updates to SAP Business One and the remote support platform for SAP Business One, and can automatically download and install updates.

  • Uploads of content to SAP Support or partners

    Uploads company databases, files, and SAP Business One log files to SAP Support or partners.

http://help.sap.com/saphelp_sborsp30/helpdata/EN/00/61cad8cb4e4e90b1c49a12c707159f/frameset.htm

Hope Helpful

Regards

Kennedy