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Jul 17, 2013 at 05:46 PM

Sales order credit not approved status

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Hi All,

We have few customers put on credit hold.we have open sales orders for these customer and sales order credit status is not approved.becuase of this credit status, COPA incoming order/record type "A" entry for all these sales orders are backed out for these customers.is this normal SAP behavior?

Once the sales order is released from credit hold,incoming order is created once again.is this not an issue.

Is there a way or configuration to stop backing out incoming order/record type "A" entry for credit not approved status orders?

Any help is appreciated.

Thanks,

Anusha