FPY1 for Cheque refund showing exception for EFT refund items

[former_member199199]

Hi,

We have EFT refund and cheque refund functionality in ISU system. Both of these FPY1 jobs run in production system.

Sometimes, credit items marked for EFT refund are picked up in the exception list for cheque refund FPY1 job. The rejection reason is given as 10 (Payment method in item should not be included for this run) in DPAYP-POKEN.

However the item is selected successfully in the next day's EFT refund job and refund document is posted.

Is there any note to rectify the issue?

Thanks

Bodhisattwa

[william_eastman]

Bodhisattwa:

I guess that you have one payment method at account level but another at the item level.  So the two conflict somewhat - but as you mentioned, in the end, the right posting is made.

regards,

bill.

[former_member199199]

Hi William,

Thanks for your reply.

However, thre is no such outgoing payment method assigned at contract account level.

The outgoing payment details (cheque/EFT refund) are only assigned on open credit documents.

Regards

Bodhisattwa

[AmlanBanerjee · Accepted solution]

Hi Bodhisattwa,

I think you are running the Cheque refund job and the EFT refund job in parallel with two separate varaints but with the same interval range.

So what is happening is that for particular item marked for refund say for EFT is getting picked in the Cheque refund job and is thrown out as an exception with item indicator 10 because the payment method in FPY1 is not matching with the one in the document and vice versa.

I would recommend you to either use both the payment methods in one single FPY1 run or run them sequentially, one after another for a particular set of data.

Hope it helps..

Thanks,

Amlan

[former_member199199]

Thanks Amlan. I would attempt to run those jobs sequentially.

Regards

Bodhisattwa