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Former Member

Technical Monitoring auto-notification

Hi All,

I need to configure Technical monitoring in such a way that:

1. It sends auto-email for Red and yellow alerts.

2. It sends auto-SMS for only Red alerts.

Is it possible in Solution manager 7.1 SP06.. ?

Thanks,

Rohan

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4 Answers

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    Former Member
    Jul 16, 2013 at 07:35 PM

    Out of the box I don't think this is supported, its all or nothing.

    A quick solution would be to change the threshold to be green > red for the various templates that you are looking to setup.

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  • Jul 16, 2013 at 09:55 PM

    Hi Rohan,

    It can be possibly achieved in the following way:

    1. Setup a third party reaction for an alert.

    2. In the BAdI implementation check the alert rating,then

    3. If yellow/Red-> Trigger a reaction

    4. If other status -> Do not perform anything.

    .

    Here is the link for the BAdI:

    http://wiki.sdn.sap.com/wiki/display/TechOps/Alert+Consumer+BAdI+Interface

    Regards,


    Roland

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    Former Member
    Jul 17, 2013 at 12:21 AM

    Hi Rohan,

    For this feature, you will have to wait for SP9.

    Till SP8, you can setup alerts (SMS ones) for "Green to Red" threshold types only.

    Please let me know for any further clarifications needed.

    Thanks,

    Hanfi

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    Former Member
    Aug 15, 2014 at 10:36 AM

    Could you please direct us on how this can be configure out of the box in SP10

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