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Former Member

issue in kernel upgrade on release 700 to 720

hi experts,

We have SAP NetWeaver 2004s Dual stack system ABAP+JAVA now i doing kernel upgrade 700 to 720 but no luck.

and showing below error while startsap command. and we have use both of version of kernel 401 and 90 as mention in service market place.

-------------------------------------------------------------------------------------------------------------------------------------------

Kernel archives---

-rwxrwxrwx 1 root root  27523005 Jul 15 17:02 DBATL720O10_33-10007263.SAR

-rwxrwxrwx 1 root root    617796 Jul 15 17:03 lib_dbsl_425-10007263.sar

-rwxrwxrwx 1 root root 276386143 Jul 15 16:59 SAPEXE_402-10007264.SAR

-rwxrwxrwx 1 root root 253592707 Jul 15 17:14 SAPEXE_90-10007264.SAR

-rwxrwxrwx 1 root root  14761799 Jul 15 16:38 SAPEXEDB_402-10007263.SAR

-rwxrwxrwx 1 root root   8743748 Jul 15 16:34 SAPEXEDB_90-10007263.SAR

-------------------------------------------------------------------------------------------------------------------------------------------

Error

*************************************************************************************************************************************************************************

srqbasis:srqadm 52> /sapmnt/SRQ/exe.old/SAPCAR -xf SAPEXE_90-10007264.SAR -R /sapmnt/SRQ/exe

SAPCAR: processing archive SAPEXE_90-10007264.SAR (version 2.01)

SAPCAR: 776 file(s) extracted

srqbasis:srqadm 53> /sapmnt/SRQ/exe.old/SAPCAR -xf SAPEXEDB_90-10007263.SAR -R /

SAPCAR: processing archive SAPEXEDB_90-10007263.SAR (version 2.01)

SAPCAR: 19 file(s) extracted

srqbasis:srqadm 54> startsap r3

Checking SRQ Database

Database is running

-------------------------------------------

Starting Startup Agent sapstartsrv

Unknown webmethod: WaitforServiceStarted

Startup of Instance Service failed

See /home/srqadm/startsap_SCS71.log for details

-------------------------------------------

srqbasis:srqadm 55>

srqbasis:srqadm 55>

srqbasis:srqadm 55>

srqbasis:srqadm 55>

srqbasis:srqadm 55> cat /home/srqadm/startsap_SCS71.log

Trace of system startup/check of SAP System SRQ on Tue Jul 16 10:49:54 IST 2013

Called command: /usr/sap/SRQ/SYS/exe/run/startsap start

-------------------------------------------

10:49:55

Starting Startup Agent sapstartsrv

-------------------------------------------

10:49:55

Startup of Instance Service failed

-------------------------------------------

10:49:55

See /home/srqadm/startsap_SCS71.log for details

**********************************************************************************************************************************************************************

Please suggest can i choose correct version of kernel or any issue 700 to 720.

Regards,

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7 Answers

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    Former Member
    Jul 16, 2013 at 05:48 AM

    HI,

    I would suggest you to manually sync (copy ) all kernel files to your SCS/exe and DVEBMGS/exe directories .

    Refer:

    http://scn.sap.com/community/netweaver-administrator/blog/2013/05/22/upgrading-sap-kernel-from-release-700-to-sap-kernel-720rel-720ext-part-ii-of-ii

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  • Jul 16, 2013 at 05:44 AM

    Hi Vivek,

    Stop all and make sure there are no active processes running

    ps -ef | grep sap

    kill the remaining processes

    Unpack the kernel also in /usr/sap/SID/DVEBMGS##/exe

    and try to start again

    Best Regards

    Marius

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    Former Member
    Jul 16, 2013 at 05:45 AM
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    Former Member
    Jul 16, 2013 at 05:52 AM

    Hi Vivek,

    Please go through

    1766358 - Start of instance fails with "Unknown webmethod:
    WaitforServiceStarted"

    I hope it should fix your issue.

    Cheers,

    Vishal

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    • Hi Vivek

      402 is the latest one,

      -rwxrwxrwx 1 root root 276386143 Jul 15 16:59 SAPEXE_402-10007264.SAR

      -rwxrwxrwx 1 root root  14761799 Jul 15 16:38 SAPEXEDB_402-10007263.SAR

      you need to extraxt both these into

      /sapmnt/SID/EXE

      /usr/sap/SID/DVEBMGS##/exe

      Best Regards

      Marius

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    Former Member
    Jul 16, 2013 at 10:23 AM

    Hi,

    Please stop SAP system & kill all running process specialy sapstartsrv. As you are upgrading kernel fro 700 to 720 so you have to sync your local instace kernel (/usr/sap/<SID>/exe )as well.Please run the below command & try to start again. Hope this will resolve your issue.

    ·         cd /usr/sap/<SAPSID>/<INSTANCE>/work

    ·         sapcpe pf=/usr/sap/<SID>/SYS/profile/<instance profile>

    

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  • Jul 16, 2013 at 10:55 AM

    Hello

    The most important thing you need to consider when you do a kernel upgrade from a lower release to a higher release kernel is to make sure there is no kernel files (leftovers) from the previous release.

    You need to delete all the files present under /sapmnt/SRQ/exe /usr/sap/SRQ/SCS71/exe and /usr/sap/SRQ/DVEBMGS70/exe

    Additionally make sure that you download the IGS and the SAPHOSTAGENT files and update them.

    You should read this SAP Note carefully as most of your answers are there :

    Note 1636252 - Installing a 7.20 kernel in SAP Web AS 7.00/7.01/7.10/7.11

    Regards

    RB

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    Former Member
    Sep 08, 2016 at 05:01 PM

    Hello,

    Make sure that you have run this command..

    ./saproot.sh <SID>

    Thanks and Regards,

    Javed

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