Employee reposible Partner function duplication in CRM from ECC

[Former Member]

We are facing the problem in relationships with BPs. When we are changing the employee responsible in ECC the changes are replicating to CRM by adding a new entry instead of updating the existing one. Thus leading two in CRM and causing inconsistency. The BDOC BUPA_REL in SMW01 is showing 2 entries for each update.

[kavindra_joshi · Accepted solution]

Post the same question in CRM Middleware forum as well.

~Kavindra

[Former Member]

SAP Note 1657433 - Additional Business Partner relationships are created in CRM when making a change in R/3

Reproducing the Issue

1. You download partner roles from R/3 to CRM
2. In CRM the corresponding relationships are created
3. You change the role in R/3 e.g. change the responsible employee for a role
4. After the change a second relationship is created in CRM but the old one still remains

Resolution

1. Changing a partner in R/3 is the same as deleting one partner function and creating a new one.
2. The deletion of the partner function must not delete the corresponding relation in CRM because this relationship may also be used within another sales areas.
3. This cause inconsistencies.
4. As a result a new relationship is created and the old one remains.
5. There is no automatic deletion for this by design.

To delete relationships without business partner, please use the report from the following note: 682427 Deleting relationships without respective partner function

Regards,

Vaibhav Shah