on 07-11-2013 6:53 PM
Hello experts
We have Dispute management in FSCM and i have configured for UDM_AUTOWRITEOFF in Edit settings. I gave a GL Account which it is should be written off to based on reason code for each company code. In Case id i have maintained relevant Escalation reason code and Reason code both. After that i ran UDM_AUTOWRITEOFF for dispute case.
I was expecting it should write off as
Dr GL account given in config
Cr Customer account
But somehow system is throwing a error as "Account 103XXXXXX in company code 1000 cannot be directly posted to". The account which is showing here is a Recon account belongs to the customer. I am not sure why recon account is getting picked up for writing?
I have simulated the same for different customer (which has different recon account ) and it gives the same error with new recon account.
Any idea why system is picking up recon account for write off instead of customer?
Thanks in advance
Aleem
This error was due to BADI activation and logics kept in it. It is resolved now and closing this issue
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