Backup Failed in sap

[Former Member]

Dear Experts,

In sap we are facing below backup error.

Error Messages:

Dependent module libclntsh.a(shr.o) could not be loaded.

Cannot load module libclntsh.a(shr.o).

System error: A file or directory in the path name does not exist.

External program terminated with exit code 255.

please suggest.

Thanks & Regards,

Vijay

[Reagan · Accepted solution]

Hello

Please provide the complete backup log.

Regards

RB

[Former Member · Accepted solution]

Hi - Thanks for the response.

We are taking backup into tape. Backup being fired from DB13 [in the same system] and using tivoli tool we are backing up data to tape.

A while ago we copied the client and kernel from the production system and replaced in this qty system [as production system backup are happening properly]

-------------------------------below is the check database log ----we fired just now. - -

Job started

Step 001 started (program RSDBAJOB, variant &0000000000007, user ID BASIS)

Execute logical command BRCONNECT On host hcmdev

Parameters: -u / -jid CHECK20130710184103 -c -f check

exec(): 0509-036 Cannot load program brconnect because of the following errors:

0509-150   Dependent module libclntsh.a(shr.o) could not be loaded.

0509-022 Cannot load module libclntsh.a(shr.o).

0509-026 System error: A file or directory in the path name does not exist.

External program terminated with exit code 255

BRCONNECT returned error status E

Job finished

---------------------------------------------------------------

Kind regards

Vijay

[Former Member · Accepted solution]

Hi ,

Please check the permission of directory mentioned below.

/usr/sap/SID/DV*/exe

/sapmnt/SID/exe

Please also check the backint utiltity that links sap to tivoli is present and has the write permission.

check these notes.

Note 113747 - Owners and authorizations for BR*Tools

Note 1598594 - BR*Tools configuration for Oracle inst. under "oracle" user

If all the permission are good try to run the job with more trace level.

1780001 - How to increase the trace level for the br*tools jobs which are scheduled in DB13

Thanks

Rishi Abrol

[former_member188883 · Accepted solution]

Hi Vijay,

Please check and update the following

1) SAP kernel version should be 7.20 or higher. Execute ./saproot.sh to adjust the permissions.

2) DBATools should be 7.20 or higher

3)  Oracle instant client is updated with 11g and configured correctly

     Note 819829 - Oracle Instant Client Installation and Configuration on Unix

     /oracle/client/11x_64/instantclient      (= symbolic link)

     /oracle/client/11x_64/instantclient_11202 (= directory)

Hope this helps.

Regards,

Deepak Kori

[Former Member · Accepted solution]

1) Check that libclntsh.a file exists in /oracle/client directory

2) Check LIBPATH environment of <sid>adm user (I assume you use AIX OS)

3) provide output (as <sid>adm user)

> ldd `which brconnect`

[Former Member · Accepted solution]

Hi All - Problem resolved. And thanks for the clue you have given.

As per SAP Note: 819829, created the soft link with below exact command with orasid user

ln -s /oracle/client/11x_64 /oracle/client/10x_64

Then problem resolved. But mystery is this qty system we are forced to add this softlink where as  in production system with same kernel, same database, same instaclient but it is working perfectly without any softlink wiht 10x_64

Anyways . . thank you all for your support.

Regards

Vijay

[former_member227600]

Hi,

Have you recently upgarde orcale client? If yes than you have removed/renamed old client dir (For Example 10X_64). If this is the case please rename this dir to as it is & try to execute your job.

If you ahve configured instant client 11.2 than please have look on below OSS note for "Configuring Oracle Instant Client 11.2 for SAP BR*Tools 7.20"

Note 819829 - Oracle Instant Client Installation and Configuration on Unix

Regards

Ram

[Former Member]

Hi ,

Can you please provide more details and if the system you are trying to backup is on which platform.

Are you trying to back it up from another system like solution manager.

Thanks

Rishi Abrol

[Former Member]

To add more info:

None of the activities like Database check, redolog bkp, online backup etc are not working.

How ever we are able to take redo log backup using BRTOOLS successfully.

AIX 5.3, Oracle 11.2.0.2, ECC6 with EHP4, Dual stack, Unicode system.

Thanks & Regards,

Vijay