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Former Member

IW51 Service Notification Error

Hi All,

We are trying to map the Customer service repair process, We have Configured the Action Box, for creating Sales order using FM QM06_FM_TASK_RMA_ORDER_CREATE.

But the problem is When we create Notification, using IW51, 1. The System is not allowing me to Create the Sales order, and System Status Sales order Assign has Traffic Signal of red, I would not able to understand this Error, even in Change mode also Same. 2. Sale Order Number Field itself is Not available only Service order field is shown in IW51

I just want to understand and requesting experts Comments to resolve this problem.

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3 Answers

  • Posted on Jul 09, 2013 at 09:44 AM

    Sathish,

    Are there any error messages?

    Also, please post a screen-shot of the issue.

    PeteA

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 09, 2013 at 11:55 AM

    Hi Satish,

    Yes there is setting between Notification and Sales Order.

    However Kindly share the screen shot. Let us understand the exact issue.

    Thanks

    Pankaj

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 10, 2013 at 10:14 AM

    Hi Sathish,

    Recently only i had configured the same Procedure.

    I hereby put up my Action Box Configuration is for your reference.

    Regards,

    Rakesh K

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