CrystalReportsProcessingServer Issue (Subprocess forced to terminate)

Hi All,

I'm facing a issue in the CrystalReportsProcessingServer, it's started but always when try to save a CR4E 4.0 SP6 report in a Windows 2008 BOE 4.0 SP6 environment, returns a error. I already tried to create a new CrystalReportsProcessingServer and the issue is the same. Looking in the event viewer, says:

Source: Businessobjects_crproc

A subprocess in the processing server was forced to terminate (RCIRAS0622)

Internal error. Please contact your system administrator (RCIRAS0623)

This is the content of the log file on the server, It's something related to DSLSessionFactory:

Got internal error java.lang.NoClassDefFoundError: com/crystaldecisions/reports/dsl/shared/DSLSessionFactory

at java.lang.ClassLoader.defineClass1(Native Method)

at java.lang.ClassLoader.defineClassCond(ClassLoader.java:729)

at java.lang.ClassLoader.defineClass(ClassLoader.java:710)

at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:141)

at java.net.URLClassLoader.defineClass(URLClassLoader.java:336)

at java.net.URLClassLoader.access$000(URLClassLoader.java:59)

at java.net.URLClassLoader$1.run(URLClassLoader.java:250)

.

.

.

Caused by: java.lang.ClassNotFoundException: com.crystaldecisions.reports.dsl.shared.DSLSessionFactory

at java.net.URLClassLoader$1.run(URLClassLoader.java:255)

at java.security.AccessController.doPrivileged(Native Method)

at java.net.URLClassLoader.findClass(URLClassLoader.java:243)

at java.lang.ClassLoader.loadClass(ClassLoader.java:372)

Do you have any inputs of what can be the cause of that?

Thanks,

Rodrigo.