Partner function determination - authorization

[Former Member]

Hi Everyone,

We created a custom partner function in partner determination for service request. This is to automatically populate an org unit as a partner when service request is created. But when one of the end users is creating it, this partner function is not automatically populated. But when I am creating a lead with SAP ALL authorization, this partner function is getting populated.

We already added CRM_ORD_OP as an authorization object but still was not successful.

I used a trace in st01 but apparently it does not identify missing objects in your role, only failing objects included in your role. So I don't know which object is missing

Any suggestions is highly appreciated. Thanks for your time.

--Pierre

[Former Member]

Hi all,

I'm also had this problem, solved by maintaining authorization object PLOG.

Regards Dan

[former_member186543]

HI Pierre

You are welcome , in case the answer has been helpful , I would request you to grant points

Regards,

Hasan Rafiq

[Former Member]

Hi Hasan,

actually this problem was because of attribute on user definition in su01.User must be in dialog mode whereas I was in service mode. I don't understand what is the link between this and partner function but this was the source of bug...

Pierre

[former_member186543]

Hi Pierre,

If you can manage to debug with the user's account or a similar user of that authorization , I suggest :

1. Go to the PDP of that transaction

2. Get the access sequence of that Partner function

3. Check out the source field in the access sequence from step 2.

4. Se18 > Badi : COM_PARTNER_DETERM

5. View the implementation of the filter value : < step 3 value >

6. Debug and that will get the solution as to what is failing.

Regards,

Hasan Rafiq

[Former Member]

Thanks Hasan,

I transfer your suggestion to developer I am working with. I am on holidays next week so I keep you updated of what we will have found in 10 days.

Regards,

Pierre