BCM IVR and tray popup information?

Hi

I would like to have queue name in tray popup window when call comes in.

It works fine when call comes directly to queue but if there is an IVR which forwards the call to queue then there is queue name missing from tray popup. Only calling number is displayed.

Would it be possible to have queue name in popup window when call comes through IVR?

Best regards

Madis Malv