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Former Member
Jun 26, 2013 at 07:55 AM

Incorrect Amount on Goods Return



A colleague of mine accepted a delivery that had items missing. My colleague did a Goods Receipt for the full order, then a Goods Return for the missing items. Unfortunately, when processing the goods return, my colleague entered the unit price incorrectly and posted the document.

We now have a situation where the supplier has sent us a credit note with an amount that does not match the credit note on SAP BO which was automatically generated when the GR was posted. I know that posted documents can't be cancelled or amended. I did think about posting a journal entry for the difference, but would this affect the stock average values? Or is there a better way of correcting this?

Many thanks