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Former Member

Unable to Print through SAP

Hi Expert

I am unable to print through specific printer RICOH Aficio MP C30000 PCL 5c. This printer is mapped on my print server and when i send a test page from my OS it prints successfully. But when a send a printing request to the same printer by SAP it does not print even though the status in SP01 is comp.

I have configured this printer in SAP using the Direct operating system Call.

Please help !!!!

Thanks!!!

SG

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5 Answers

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    Former Member
    Jun 25, 2013 at 06:41 PM

    Is this a Windows print server?  And if so have you installed SAPSprint?

    You may also find the following useful if it is a Windows print server.

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  • Jun 26, 2013 at 05:37 AM

    Hi Saurabh

    please verify your settings and make sure its correct

    Source : http://www.sap-press.de/download/dateien/2530/sappress_printing_in_sap.pdf

    Following documents is how to upload drivers in SAP

    http://help.sap.com/saphelp_nw04s/helpdata/en/d9/4a956e51ea11d189570000e829fbbd/content.htm

    http://help.sap.com/saphelp_nw04s/helpdata/en/b6/c0193c45f9fa13e10000000a114084/content.htm

    Have you tested the printer using LOCL ?

    Best Regards

    Marius


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  • Jun 26, 2013 at 05:44 AM

    Hi Saurabh,

    Could you change the printer in SAP to Frontend printing and check the results.

    Note: Please map the printer on your desktop/laptop and make it default.

    Hope this helps.

    Regards,

    Deepak Kori

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  • Jun 26, 2013 at 06:50 AM

    Hi Gautam

    For any new printing  create the new device name 'Eg -LOCL'  device type 'SWIN' as mention below screenshot for your reference

    Access Method

    Thanks

    Sriram


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    Former Member
    Jun 26, 2013 at 10:37 AM

    HI All,

    @Billy : Yes this is a Windows 2008 R2 server. I have no idea of SAPSprint but is this really required here as the print is going to other printers

    We dont want to make it as default printer and use it as a printer with Access method C.

    The output queue in SP01 says successful but no print on server. The server logs says

    "You do not have privilege to use this function. This job has been cancelled."

    Do i need to install the drivers or what i  have to do.

    Thanks!!!!

    SG

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