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Former Member

Secure storage is locked

Hi,

In my cloud SAP HANA Studio...in Navigator window,suddanly its showing the following error message.

'Secure Storage is locked;

and there is UNLOCK button beside this meaasge,but when i click on this button,nothing is happening.

Please help me out how t oresolve this issue.

Thanks,
Suren.

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13 Answers

  • Sep 08, 2015 at 07:52 AM

    Hi Surendranath,

    Please follow below steps.

    Open HANA Studio->Windows -> Preferences -> General -> Security -> Secure Storage -> Content

    Then click the push button. It will restart your application and you can see your system.

    Regards,

    Jyoti


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    Former Member
    Jun 26, 2013 at 12:21 AM

    Hi Surendra,

    Please try changing the secure store password or deleting and recreating the secure store as mentioned in this blog.

    There was a similar issue raised in another message.

    Thanks,

    Sharan

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  • Nov 06, 2013 at 03:49 PM

    Ok, I just started using HANA studio with the openSAP course and I got the same thing. I think something happened to my default workspace and I couldn't seem to "Unlock" it or go to the properties page to change the database options (because nothing was configured yet).

    What I did find that works (and this may be a poor work-around, but it seemed to do the trick for me) is to go Windows -> Open New Window. This created a second instance of HANA studio that didn't have the Locked issue.

    Now when I look at the original window it looks like this:

    Not sure if that is the correct way to do it or a long term solution. Maybe someone has a better solution. Seem to get this every time I open SAP HANA studio. Did I install it incorrectly?

    Thanks,

    w.


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    Former Member
    Jul 31, 2014 at 12:54 PM

    also did it for me, thanks !

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    Former Member
    Jun 15, 2015 at 11:38 PM

    Another solution that worked in my case.

    Go to: Windows - Preferences - General - Secure Storage.- Password [tab] - [Click button] Recover Password ... - [Answer the security questions].

    A new master password is created. [Confirm]

    Now click the Unlock button and you should be able to see your systems.

    Please note, if you don't remember the answers to password recovery, you may have to delete the secure storage settings (from the contents tab), restart Eclipse and when it prompts for security questions, perform the Password Recovery setup seriously! This is as good as creating a new password which you want to use to recover as mentioned above.

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    Former Member
    Jun 22, 2015 at 03:32 PM

    Here is very easy and permanent solution :

    Close HANA studio.

    Go to C drive -- > Users -- > Your User name

    Delete folder 'hdbstudio' and start SAP HANA Studio again.

    Now click on "Open Administration Console"

    Thanks and Regards,

    Mukesh Khamparia


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  • Sep 16, 2015 at 09:55 AM

    This might work for a small number of people. For backup and restore purposes my company PC is configured so that my personal stuff is saved to a network drive as well as c:\users\myName.... Hana Studio was trying to write directly to the network drive, which was not available.

    It was quickly seen when I checked the log from Hana Studio.

    Regards

    Richard

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  • Oct 07, 2015 at 08:32 PM

    Here's another solution that lets you keep your files.

    1. Go HANA Studio->Windows -> Preferences -> General -> Security -> Secure Storage ->Password

    2. Click on the Recover Password button. You should get questions you set up when you created the secure storage. With the correct answers, the secure storage will be unlocked.

    Regards,

    Raimi


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  • Nov 20, 2015 at 04:09 PM

    Hi Team,

    This issue of "Secure storage is locked " is not resolved for me after doing all the steps suggested in the above posts.

    Can you suggest what could be the issue here and how to resolve the same ?

    I am using SPS08 and HANA studio version Rev 80 and HANA modeller perspective, tried the same with Rev 83 and / or using HANA admin perspective , but does not help.

    Steps I have tried already:

    1. go to Windows -> Open New Window. This created a second instance of HANA studio that didn't have the Locked issue. So, I could add the system, but the added system was not shown here

    2. After this I tried this as well :

    go to Window->Preferences->General->Security->Secure Storage

    switch to <Contents> tab, and delete the default secure storage. and restart the HANA Studio.

    This again shows "Secure Storage is Locked" issue

    3. I have tried the last option to "Recover Password" , but this option is not enabled for me.

    4. Use of "Unlock " button does not help.

    If I ignore this message and add a HANA System(with proper host details as provided by Basis team ) under "Systems" tray in HANA studio, it connects to the system using my user id credentials (can see the same at the progress bar in bottom right corner) but does not show that the system is added in the Systems tray and the Content , Catalog folders below it.

    Can you suggest what could be the issue here and how to resolve the same ?

    I am using SPS08 and HANA studio version Rev 80 and HANA modeller perspective, tried the same with Rev 83 and / or using HANA admin perspective , but does not help.

    Appreciate urgent help in this regard.

    Regards,

    Suma


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  • Nov 23, 2015 at 11:23 AM

    Hi Team,

    Any suggestions for the above issue ? appreciate your response in this regard, as I need to resolve this, as its impacting Project work.

    Thanks in Advance,

    Suma

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    • Former Member

      I just resolved the issue as below

      A - 1. Go HANA Studio->Windows -> Preferences -> General -> Security -> Secure Storage ->Password

      2. Click on the Recover Password button.You should get questions you set up when you created the secure storage. With the correct answers, the secure storage will be unlocked.

      3. Open the orignal Workspace which was shown in the content tab - Storage Location - while reopening HANA Studio, else have to go with Option B

      B - Open HANA Studio->Windows -> Preferences -> General -> Security -> Secure Storage -> Content

      Then click the Delete button. It will restart your application and you can see your system.

      C - As per note 2118551 (If above doesn't work)

      Solution - Please delete .eclipse folder under your HANA STUDIO workspace and try again.


      Studio workspace is where you select in beginning

      Go to C drive -- > Users -- > Your User name --> .eclipse

      Regards, Rupali S