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Cannot access External Data : Invalid logon token (FWM 02080) ;Parent Child relationship in dashboards

Hi All,

I am Using Dashboard 4.0 and  i have created Parent and Child SWF's with Live office connections and loaded to the Infoview Portal with all Live Office and Data connections.

Now if i try to open a parent swf that is opening a child swf using 'documentDownload?' via the slideshow component, well everything works fine except for the logon token, I am getting the error message below and data also not refreshed, but the child SWF shows  latest refreshed data.

But when i click parent SWF , The child swf becomes visible but when the queries start to load I get that error message.

We are using BICS Connection and the BO version is 4.0 SP4.

Error Message:

Cannot access External Data : Invalid logon token (FWM 02080)

I have gone through the link below, but we have QAAWS in that discussion and no body has replied with the correct answer yet.

http://scn.sap.com/thread/1469587

Please help me ASAP as most of our dashboards are having Parent Child relationship and this error is terribly affecting our deliverables.

Br

Prabhith

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3 Answers

  • Best Answer
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    Former Member
    Jun 21, 2013 at 06:01 PM

    HI Prabhakaran,

    Is your environment SSO enabled ? if so, try to a create a webi on top of BICS connection used for your design. If you are still getting the same error then it is related to SSO/Olap connection access issue. Also make sure host name in, CMC - Applications -- Web service - Properties --> Access URL --> http:/hostname:8080/dswsbobje (host name should be your BO server) before going to dig in this way,

    Try below notes.

    1823698, 1695870.

    Thanks,

    Raju

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    • Former Member prabhith prabhakaran

      Hello Everyone.

      Thanks Prabhith,

      You solved my issue.

      I had the same error "Invalid logon Token", and the URL suggested by you worked for me.

      I am using Dashboards Design 4.0 SP5 Patch2

      Thanks a lot

      Regards,

      Riyaz

  • Jun 21, 2013 at 02:19 PM

    @Ingo Hilgefort,Former Member , @Henry Banks

    Kindly let me know if there is any solution for the error mentioned in the above message.

    BR

    Prabhith

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    Former Member
    Jun 21, 2013 at 02:46 PM

    Hi Prabhith,

    SAP Note 1431243 - Unable to open child swf file via slideshow in Xcelsius referring to Xcelsius 2008 was logged in  2010, which looks similar to your issue and ADAPT01310952 was reported and planned to fix in 2008 SP3 fix pack 3.1. I have checked for this ADAPT in xi4_release_notes_en to see if its in Fixed issues of 4.0 Dashboards, but could not find it.

    Please refer to the note mentioned above and check with SAP about the delivery of the fix, if you feel your issue matches exactly with that of note.

    Thanks

    Mallik

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