Hi,
After all migration processes (except the post-migration steps ) we bounced the portal and got a run time error. We checked the error log and it was : cannot get user management factory class. We already reviewed two oss notes which were 728075, 713210 and couldn't fix our problem. Here is the error message and the information about our system.
From EP 5.0 SP6 P1 HF8 to EP 6.0 SP9 Patch 8
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
The exception was logged. Inform your system administrator..
Exception id: 04:10_08/09/05_0002_9436550
See the details for the exception ID in the log file
Does anyone have any idea? please let me know.
Thanks
Serkan
Message was edited by: Serkan Tumer