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Former Member
Jun 20, 2013 at 08:12 AM

PDF slow to generate(and emails) from B1

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Hi Boys,

My customer has recently upgraded to 8.82 PL10 and changed to a new server. The users are now reporting it takes 15 seconds to generate a PDF on screen or send an email from SAP B1. I tried changing the attachments folder to a local drive instead of network and this had no effect. Previously they would complete this is 1-2 seconds.

The client machines have not changed.

Pinging the server shows no communication errors

Navigating to the B1_shr folder (and sub-folders) from a client machine thorugh Windows explorer is fast

Do you have any suggestions?

Thanks,

Naomi.