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SAP EHSM Interactive Forms

Hello Experts,

We have few doubts about EHSM, as per SAP help we can Record incidents offline, one method transfers the data from the form either manually (e.g. Inquiry Form :

Recipient has completed the inquiry form and sent it back; the system processes the inbound e-mail and creates a task for the person who sent the inquiry to review the contents of the returned form)

OR Automatically

Doubt 1) How I can update offline incident data automatically? Is there any transaction code or program I have to execute to update incident data automatically?

Doubt 2) how can we hide unwanted fields in EHSM Portal based solution as we used screen variant in case of SAP EH&S?

Doubt 3) How can we change the default status, e.g. currently it shows New, In-process, Closed and void. We would like to add our status in between In-process and closed.

Thanks

Sunil Jawalkar

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3 Answers

  • Best Answer
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    Former Member
    Jun 19, 2013 at 11:32 AM

    Hello Sunil,

    In EHSM, offline inquiry forms like incident witness form, Health & safety information form, injury illness form etc. are used for recording additional information for the incident.

    Doubt 1: We can record record incident,near miss and safety observation offline using adobe inteactive forms(EHSM 3.0 SP03) and these can be generated using tcode(EHHSS_INC_CR_FORM). Once you fill initial information and submit the form, initial record will be created in the backend and notification will be sent to incident manager.

    Doubt 2: You can hide or disable fields in IMG activity called ' Specify Field Control' under Foundation for EHS Management -> General Configuration.

    Doubt 3: to add custom incident status, you need to modify BO, there is no configuration for maintaining custom statuses.

    Regards

    Bhuwan

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    Former Member
    Mar 25, 2014 at 01:46 PM

    Hi all,

    I'm using adobe forms for offline recording, I have set up an email address to direct the email into SAP, have configured that email address in the forms and in IMG activity "Define inbound processing for emails"... SAPCONNECT has the right authorizations...

    But when i fill in the form, click on send... and send the email to the configured email address, nothing happens in the system...

    Am I missing something?

    Does anybody have a guide on how to work with these forms?

    Thanks!

    Irene

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    • You probably already figured this out given the date of your post, but since I did not see it in the thread anywhere, the most common Service Manager error you will receive is because the required fields on the form do not have data in them (which they would not initially after the form generation from the IMG). If you fill in any required details for the form you are testing, save that and use the filled in form to test, you should get past this error.

      I have this same issue. My configuration seems fine, and the inbound form can be viewed in SOIN so obviously it has been received, yet it does not create the workflow, even though the very same form tested okay in program R_EHHSS_TEST_FORM_INBOUND.

      I have activated the trace in SOIN, and have the same problem as Irene (no exit found despite the configuration appearing to be correct). The solution to this problem has not yet been shared in this thread.

      Anyone solve the missing exit scenario?

      Kathy Penhall

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    Former Member
    Apr 14, 2014 at 09:13 AM

    Hi All,

    I want to add new fields in the incident offline form I already added the fields in the report incident online form.so that fields are available in the main table please let me the way to add them into the offline form EHHSS_INC_AIF_INC_OFFLINE_REP
    .

    Regards

    Luxmi

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