NWDI cannot access DTR

[former_member4958]

Hi experts, how are things?

We upgrade our NWDI from 7.01 to 7.3 SP08 some weeks ago and after this upgrade, show us this error when we try to access the DTR:

<DAV:error><DAV:access-denied/></DAV:error>

Have you any idea what should we do to solve this issue?

Thanks

Marcos

[ErvinSzolke · Accepted solution]

Hello Marcos,

I assume you attempt to access DTR with a user that has no NWDI.Administrators role, or

the content of the ACL.xml is wrong

http://<host>:<port>/dtr/ws/system/config/active/ACLs/byPath/acl.xml

To correct this please proceed as follows:
1. open up NWDS and log in to DTR with NWDI administrator user
2. check out the acl.xml file
3. since you will not be able to edit the acl.xml file from NWDS,
locate it on your harddrive and edit it with other editor. Please also
remove the read-only flag if needed.
4. check-in the new version of the file through NWDS.

I provide below a sample acl.xml which you can use as starting point
for ACL permission settings.

<?xml version="1.0" encoding="UTF-8"?>
<acls>
<acl>
  <resource>/</resource>
  <ace>
    <all />
    <grant>
      <privilege>access</privilege>
      <privilege>read</privilege>
      <privilege>write</privilege>
      <privilege>checkin</privilege>
      <privilege>import</privilege>
      <privilege>export</privilege>
      <privilege>integrate</privilege>
      <privilege>adminA</privilege>
      <privilege>adminX</privilege>
    </grant>
    <description></description>
  </ace>
  <ace>
    <isgroup />
    <principal>NWDI.Developers</principal>
    <grant>
      <privilege>access</privilege>
      <privilege>read</privilege>
      <privilege>write</privilege>
      <privilege>checkin</privilege>
    </grant>
    <description></description>
  </ace>
  <ace>
    <isgroup />
    <principal>NWDI.Administrators</principal>
    <grant>
      <privilege>access</privilege>
      <privilege>read</privilege>
      <privilege>write</privilege>
      <privilege>checkin</privilege>
      <privilege>import</privilege>
      <privilege>export</privilege>
      <privilege>integrate</privilege>
      <privilege>adminA</privilege>
      <privilege>adminX</privilege>
    </grant>
    <description></description>
  </ace>
</acl>
</acls>

I hope this helps.

Best Regards,
Ervin

[former_member4958 · Accepted solution]

Hi Ervin, how are things?

Thanks for your help, but we solved the problem.

We had some role assigned to my user and as SAP told us, we need only the Groups assigned. After we removed the roles, it starting to run fine,

Thanks a lot for your reply.

Marcosc.

[ErvinSzolke · Accepted solution]

Hi Marcos,

that is great news, thank you sharing with us the results, I am sure this might help other customers facing the same issue in the future.

Best Regards,

Ervin

[Former Member · Accepted solution]

Thanks, it really helps.