Printer Setting for Report Shipping

Dear Experts,

As per the complaint from customer, they are getting "Colored" and " Single Sided" print of MSDS print on the printer when printing automatic by SAP as a part of SDS Shipping.

I did a checking of printer driver and printer setting - there it is "Black & White Print" & " Double " side is set.

Moreover, when I open a SDS from CG54 and give a print on same printer, it is coming as "Black & White Print" & " Double"

but when the print is coming automatically as a part of Report Shipping process then it is coming as "Colored" and " Single Sided"...

Do we have any kind of Printer setting in Report Shipping configuration area?

Kindly Advise.

Thanking You,

Regards

Amol