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Former Member
Jun 12, 2013 at 09:55 AM

White Page when starting a Design Studio App on BIP

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Hi community,

I have a weird issue with Design Studio Applications. Design Studio is working fine and also the Applications I built but not with OpenDocument Link. So the Application works great if I start it locally AND also with BI Launch Pad. That means if I logon to BI Launch Pad, search the Design Studio Application I built, I can start it directly with double click or right click > "view".

But if I start it directly with opendocument link like this example:

boe.berner.lan:6405/BOE/OpenDocument/opendoc/openDocument.jsp?sIDType=CUID&iDocID=AUirUrUJMMNOnd0sK_kCdrI

it doesn't work. I get only a white page in my browser. To solve the problem I deleted the "Catalina work dir" of my Tomcat that is running on BO Server and wait for redeploying but without success => same issue.

My system environment:

- Windows Server 2008 R2

- BO BI Platform 4.0 SP06

- Design Studio 1.1

- Single Sign-On is configured with Windows AD and is working for opendocument links as well.

I hope anybody can help to find a solution because I love the Design Studio and we want to use it in our productive environment as fast as possible. 😊

Best Regards and thank you very much,

Benjamin