How to customize SAP login screen for SAP support

Hi all,

We have a security/legal information banner/pop-up while logging into our SAP systems. A (bonafide) user can log into the system only after he "accept and acknowledge" the notice. However, when we need the SAP OSS team to log in to these systems for their support, they would like to eliminate this step of accept and acknowledge of the notice. We implement this by by-passing the notice pop-up for the user IDs that we provide to SAP OSS- for example SAP01-SAP99.

Is it possible to implement this in a more secure manner? Is it possible to customize the SAP logon screen based on the connection source of the user? Would appreciate any views and comments on this.

Thank you,

Ross