cancel
Showing results for 
Search instead for 
Did you mean: 

Not Authorized for the configuration item

Former Member
0 Kudos

Hi SAP experts,

We are using Service desk 7.1 and we are encountering the "not authorized for object 7100000041"each time we open an incident message. This is the same for admin, processors and key users.

As per checking the object refers to the configuration item/product ID/object ID in the ibase.

Did we miss something? Thanks!

regards,

Grace

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos
Former Member
0 Kudos

Hi Artem,

It worked! Thank you very much.

regards,

Grace

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi, Grace.

Check this note: https://service.sap.com/sap/support/notes/1826982

BR,

Artem

Former Member
0 Kudos

Hello Artem,

I have implemented the note but the issue still exists. Thanks!

regards,

Grace

Former Member
0 Kudos

Do you have any problem description under "Details" link in CRM_UI?

BR,

Artem

Former Member
0 Kudos

There are no details when i click on the error. This is really strange because it happens for all types of users. Could the non-existence of a contract be the reason?

Former Member
0 Kudos

There are no details when i click on the error. This is really strange because it happens for all types of users. Could the non-existence of a contract be the reason?