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Unable to submit new user creation request -LDAP issue

Former Member
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Hi,

We have configured GRC with LDAP and it is fetching data correctly.When we try to submit new user request(others), it is getting only user id.

As per my understanding , it should fill data like last name,fist name etc automatically to request form.

When we try to search user id, it is showing first name,last name and email address.If any user exist in GRC or target systems, GRC is filling data correctly.

My question -- Why GRC is not filling user data automatically?

Thanks

Mohana Kuntamukkula

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Answers (1)

Answers (1)

Former Member
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Mohana,

Are you certain that you added the all entries for your field mapping to bring in that data from the LDAP? The source fields must be mapped to the target system fields.

REF:

SPRO> SAP Reference IMG> Governance risk and compliance> Access Control> Maintain mapping for Actions and connector groups

Gretchen

former_member275658
Contributor
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Hi Gretchen,

I'm also having the same issue. I checked the  Maintain mapping for Actions and connector groups are currently setted as in the screenshots. Please advise if something else need to be corrected ?

Former Member
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Hi Gretchen,

We have assigned field mapping already.