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Former Member
Jun 03, 2013 at 09:38 AM

External mails should get attach as a transaction in account screen under interaction record tab

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Hi,

We are sending bulk mails using campaign execution.

We have to attach mail (mail form) used in the campaign as a transaction in the corresponding account interaction record tab (present in the target group which is attached to the campaign)

Since in standard, mails sent through campaign execution does not attach as an outgoing mail (transaction type) in the account screen under interaction record tab as in case of inbound mails and single mails sent through mail forms.

Is there any way in which we can attach this mail (Mail form) as a outgoing mail (transaction type) to the corresponding account present in the target group?

Is it possible using workflow?

If yes, how it can be done?

Regards,

Ram Jethmalani