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Former Member
Jun 03, 2013 at 08:26 AM

Alert triggered with missing parameters- timing issue - WAIT for the alert

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Hi EM experts,

I am experience something weird...

The scenario is as follows:

- A event message is sent to EM which contains also some parameters (info and control).

- when this message is recieved a alert is being transmitted.

What happens is that the alert is transmitted so quick that there was not enough time for the parameters to be saved in the data base. As result, those parameters are not populated on the alert.

In the rule set used, we have first the task 'PARAMETER_CHANGE' and after it the activity with contains the 'ALERT_CREATE'.

Is there any way to delay the transmission of the alert until the parameters are stored on the database?

Thanks in advance for your advise.

Iñigo