E-Rec (Web Dynpro) error: Unfortunately the system is unavailable...

[Former Member]

Hello Expert,

I am working on the E-Rec in HCM.

While trying to test the Web Dynpro application I got an error : Unfortunately, the system is unavailable at the moment; try again later.

I searched the forum and found that it is due to missing authorization.

I did an SU53 and found the missing authorization.

I got the authorizations added to my profile. However, I am still getting the same error.

Kindly help.

[NicoleGeischnek · Accepted solution]

Hi Anurag,

Any error in SLG1 or ST22? Did you assign a candidate object to your user?

Best regards,

Nicole

[Former Member · Accepted solution]

Hello Nicole,

I have assigned a candidate object to my user.

There is no dump in ST22. however there is error log in SLG1.

It says The system detects a technical inconsistency.

and

The error occurred in program CL_WDR_MESSAGE_MANAGER========CM00G line 96.

[NicoleGeischnek · Accepted solution]

Hi Anurag,

If it is a distributed WD scneario, check your T77S0 settings for RECFA BL2UI, UI2BL and SYEMP.

Furthermore, it is always important that the SICF settings are configured correctly and that you call eg. the unregistered or external candidate scnearios not directly from SE80 or SICF.

Regards,

Nicole

[Former Member · Accepted solution]

Isn't there another error in the SLG1? Because the CL...MESSAGE_MANAGER is a standard component that is used in all webdynpro. There should be a HRRCF error or something like that...

[Former Member · Accepted solution]

In SLG I have

The error occurred in program CL_WDR_MESSAGE_MANAGER========CM00G line 96

Message no. HRRCF0001010

Diagnosis

The system detects a technical inconsistency.

System Response

The operation will be terminated.

Termination takes place in:

• Main program: CL_WDR_MESSAGE_MANAGER========CP

• Subroutine: CL_WDR_MESSAGE_MANAGER========CM00G

• Line in source code: 96

Procedure for System Administration

Check the context in which the error occurs.

Since it is probably a program error and not an input error, you should contact SAP.

Is it the one we are looking for?

[Former Member · Accepted solution]

No, that's the same (standard one)

[Former Member · Accepted solution]

I have another one here

Internal error in function module HRRCF_MDL_AWZD_APPL_CREATE

Message no. HRRCF0002802

[NicoleGeischnek · Accepted solution]

I just saw these errors when the SICF services were not configured correctly. Could you please check them with the IMG step documentation (Technical Settings -> User Interfaces -> Candidate -> Front-End Candidate -> Specify E-Recruiting Services (Web Dynpro ABAP))?

[Former Member · Accepted solution]

Hello Nicole,

I checked the services and they all are active.

In IMG, I don't have User Interface -> Candidate. However, I have

Interface -> Settings for User Interfaces with Web Dynpro ABAP -> Front-End Candidate -> Specify E-Recruiting Services (Web Dynpro ABAP).

I tried using the IP instead of the DNS and I got the logon screen. However, now it is not accepting the password.

Any suggestions.

[Former Member · Accepted solution]

Hi Anurag,

When does your error exactly occurs? When submitting an application with an external candidate?

This error can be due to different causes depending on the context:

• Missing TREX configuration
• Missing reference users (RCF_EXT_CAND user is missing for instance)
• No candidate assigned to your user (to correct this, you can run either report RCF_CREATE_USER or HRALXSYNC to create a candidate depending on the scenario)
• Missing authorizations (e.g. you try to access a Web Dynpro service for external candidate with the generic unregistered candidate user)

Please give us more info on when/where the error is occurring.

Regards,

Julien

[Former Member · Accepted solution]

I am getting the error, when trying to test the Web Dynpro application.

It was not taking to the login screen.

I tried to use the IP instead of the DNS and got the login screen, but am not able to login as it logging to a different client(000) and I need to login to 800.

[Former Member · Accepted solution]

which Web Dynpro application? There exists a few apps for E-Recruiting...

It could be due to cookies trying to log you on with a user from which you were not logged out. So try deleting cookies and restart your browser.

Also check the logon data tab for you service in SICF.

Regards,

Julien

[Former Member · Accepted solution]

Hello Julien,

I have three Web Dynpro application

'hrrcf_a_reg_applwizard_ext',

'hrrcf_a_reg_applwizard_int' and

'hrrcf_a_reg_applwzd_unreg'.

I tried deleting the cookies and the third application for unregistered candidate is working now. However the other two (Internal and external candidate) is still not working and gives an error "Unfortunately, the system is unavailable at the moment; try again later."

Kindly suggest.

[Former Member · Accepted solution]

Hi,

Those 3 applications should be used in 3 different contexts:

• *applwizard_ext: should be called by a user having an external candidate. So, make sure all cookies are empty and start this application from the URL. Then, log on with a user you created using the "registration form" for external candidates (hrrcf_a_candidate_registration)
• *applwizard_int: should be called by a user having an internal candidate. Same as above but for a user linked to a PERNR (e.g. create this candidate using report RCF_CREATE_USER)
• *applwzd_unreg: should be called by the generic "unregistered user" whose logon data need to be filled in in the "logon data" tab of the corresponding ICF service in SICF

For the first 2 apps, make sure the logon data tab in SICF is empty!

Regards,

Julien

[Former Member · Accepted solution]

hello Julien,

I am working on resume parsing, so as of now I just need the screen where I can upload my resume and choose to parse it.

I am not able to locate the service for the other two app that you mentioned, however I am good for now.

Thanks for the help, Will let you know if I need any other help.

Thanks again.

[Former Member · Accepted solution]

The 3 services can be found under sap/bc/webdynpro/sap. Also hrrcf_a_candidate_registration is to be found there.

Good luck,

Julien

[Former Member · Accepted solution]

Hello Julien,

I found the services, the logon data tab for the first two is empty and for the third (hrrcf_a_candidate_registration) there is an entry in the logon data tab.

[Former Member · Accepted solution]

OK Then you're good. Just make sure to log on with the appropriate user for the first 2 services (respectively an external candidate and an internal candidate).