CustomLoggingModule Internal Server Error

[Former Member]

Hello,

When I setup ODBC logging, the BPC launch page throws an error:

Server Error in Application "DEFAULT WEB SITE/OSOFT"

Internet Information Services 7.5

Error Summary

HTTP Error 500.0 - Internal Server Error

The page cannot be displayed because an internal server error has occurred.

Detailed Error Information

Module: CustomLoggingModule

Error Code: 0x8007001f

This is a BPC 7.5 SP3 environment. There are 2 load balanced app servers. On app server 1, ODBC logging works fine, on app server 2 I get the above problem.

I've verified the service account for the BPC application pool and it is correct. That remedy usually works, but not this time. I appreciate any ideas.

[Former Member]

The issue is due to the fact that DSN is using a 64 bit driver.

Documented in SAP Note 1870863 https://service.sap.com/sap/support/notes/1870863.

[Former Member]

Hi Joe

Please follow the steps described here:

http://blogs.iis.net/steveschofield/archive/2009/11/26/odbc-logging-iis-7-5-sql-server-2008.aspx

It seems to be the exact issue you are describing.

Stefan

[former_member186498]

Hi Josef,

please follow this note http://service.sap.com/sap/support/notes/1505243

Kind regards

     Roberto

[Former Member]

Thanks Roberto,

If I turn ODBC logging off, then everything works, it's only when ODBC logging is turned on that I have the issue. This makes me think that file permissions, as mentioned in the note, aren't the issue.