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Former Member

"Unable to retrieve a Jide URL from the ClassPath." error after SP6 upgrade

Hi all,

I have upgrade the BIP to SP6. But after upgrade web intelligence reports gives an error as Unable to retrieve a Jide URL from the ClassPath. I have added the jide-synthetica.jar path as classpath in file CRConfig.xml. But has no effect. How can i solve this problem ?

Regards,

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3 Answers

  • Best Answer
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    Former Member
    Jan 17, 2014 at 12:03 PM

    The issue related to the TR localization Classpath characters that defined as Turkish-UTF.

    To solve this issue, you must by-pass the Windows Language settings.

    On run-time please add the following parameter to JVM on Java Configuration Panel -> Java-> View -> Run Time Parameters (input areas)

    Add :-Duser.language=en

    Restart your application.

    Regards,

    Emrah KAYA

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  • May 30, 2013 at 02:06 PM

    Hi Emre,

    I assume you are using the Java Rich Internet Client

    Please verify your JRE (Java Runtime ) is a supported one, 1.7 should be the best choice.

    Be sure to remove all older versions of Java Runtime and delete the downloaded applets from Java control panel, you can do that in the advanced settings, delete temporary filesĀ  (please don't confuse this with the browser's temporary files, they are different things)

    Thanks

    Simone

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    • Former Member Simone Caneparo

      Dear Simeone,

      I think it is a deployment problem. The jide-sytnthetica.jar file is not exist in Business Objects directory. I have escalated the situation to support.

      Thanks,

      Emre

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    Former Member
    Jun 18, 2013 at 08:51 PM

    Hi Emre

    Have you tried to check your regional settings. If your OS language TR, you should change your regional settings to EN or your OS language should be EN.

    Thanks,

    Birol

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    • Former Member Former Member

      Hi Emre

      I think the problem occurs from 'jide-components.jar, After patch install, the file 'jide-components.jar' is missing from "InstallDir\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\external"

      you can copy the file 'jide-components.jar' from  '<InstallDir>:\Program Files (x86)\SAP BusinessObjects\Tomcat6\work\Catalina\localhost\BOE\eclipse\plugins\webpath.AnalyticalReporting\web\webiApplet\lib' and paste it to the location '<InstallDir>\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\external'.

      Zeki