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Former Member
May 29, 2013 at 11:39 AM

Cannot view Crystal Report from BI Launch Pad after publishing it to BI 4 Platform


Hi there.

I am experiencing issues when viewing a Crystal Report from BI Launch Pad or CMC after I have published it to BI 4 Platform.

Below is the error message I get.

The viewer could not process an event. An error occurred while creating a subprocess in the processing server. [RCIRAS0603]

---- Error code:0 [CRWEB00000119]

Anybody come across such an error?

If so, kindly share how you over came this problem.

By the way, I am running the following applications and using SAP HANA as my reporting database:

BI 4 Platform SP5 Patch 6

BI 4 Clients Tools SP5 Patch 6

Crystal Reports 2011 SP5 Patch 6

SAP HANA Revision 53