iView is not showing anything on Mozilla

[Former Member]

Hi @all,

there is an issue of browser compatibility for my EP7.3

whenever i login to portla and try to access any role it is not displaying any thing inside

see the snapshot

and advice some useful help ASAP.

Thanks,

Manu

[Former Member · Accepted solution]

Hi Manu,

You need to check the PAM to see which browsers are supported for your specific version. Do you know how to do that?

The version you will have to check could also be for your backend system (not the portal) if for example you are showing web dynpro abap applications that originates from the backend system and these fail. Because from your error it looks like the portal renders ok (top and left navigation) and it is the applications that doesn't render.

Br Jan

[Former Member · Accepted solution]

yes Boss,

but for most applications it is showing null (a grey blank screen)

checked PAM it supports Mozilla any ver.

and yes the scenario is exactly what you depicted

if any further doubts and Hints?

Thanks,

Manu

[Former Member · Accepted solution]

which version/SP is the system on that the applications that fails (grey screen) orginates from?

[Former Member · Accepted solution]

Current Browser: Mozilla Firefox 21.0

SAP Version: 700

OS: HP-UX B.11

OP Release: B.11.31

DB Release: Oracle 10.1.0

SAP System Data

Component Version : SAP ECC 6.0

EP

Database: Oracle 11 g Enterprise Edition 64 bit Production

Driver Vendor: Open SQL

Driver Version: 7.10

System: EPD ver 7.30

[Former Member · Accepted solution]

A clean 700 version - no SP level for example as shown below?

[Former Member · Accepted solution]

With 7.0 it looks like you need SP 26 to support Firefox

https://websmp110.sap-ag.de/~sapidb/011000358700001225132009E

Br Jan

[Former Member · Accepted solution]

this is what all info i understand

Any further info?

Thanks,

Manu

[Former Member · Accepted solution]

r u sure?

or if there is any other option

its recently upgraded

Thanks,

Manu

[Former Member · Accepted solution]

Hi Manu,

As you can see in the matrix SP26 is needed to secure support. As you also can see even with SP26 there is a lot of grey areas with firefox

You can try to apply Unified Rendering notes but whether it will help you.....

[Former Member · Accepted solution]

Many thanks Jan

i got that now

now its upto basis when to apply the patches

BR,

Manu