Skip to Content
author's profile photo Former Member
Former Member

Salesforce.com connection problem with BODS 4.1

Hi,

We are trying to connect to Salesforce.com via the Saleforce adapter of Business Objects Data Services 4.1 (14.1.1.0).

After configuring the adapter, we created a datastore, but we are unable to see the tables.

We checked the proxy and are able to connect to the webservice via SOAPui on the server.

We also tried different end-points:

https://test.salesforce.com/services/Soap/u/21.0

https://test.salesforce.com/services/Soap/u/28.0

This is the error we get in the logs:

29/05/13 9:11:46 There was a communication error when talking to Salesforce.com: Connection timed out: connect

29/05/13 9:11:46 Error browsing root nodes. Xml generated so far: []. com.acta.adapter.salesforce.exceptions.CommunicationFailureException: There was a communication error when talking to Salesforce.com: Connection timed out: connect

at com.acta.adapter.salesforce.SForceMetadata.describeGlobal(SForceMetadata.java:47)

at com.acta.adapter.salesforce.metadata.SForceBrowsing.getRootNodes(SForceBrowsing.java:70)

at com.acta.adapter.sdk.AdapterRunnerImpl.processBrowseRoot(AdapterRunnerImpl.java:2304)

at com.acta.adapter.sdk.AdapterServiceDataListener.handleBrokerMessage(AdapterServiceDataListener.java:104)

at com.acta.brokerclient.BrokerClient.handleMessage(BrokerClient.java:448)

at com.acta.brokerclient.BrokerClient.access$100(BrokerClient.java:53)

at com.acta.brokerclient.BrokerClient$MessageHandler.run(BrokerClient.java:1600)

at com.acta.brokerclient.ThreadPool$PoolThread.run(ThreadPool.java:100)

Any help is appreciated.

Tom

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jun 03, 2013 at 07:49 AM

    We found the issue.

    Not only test.salesforce.com, but all communications to *.salesforce.com must be whitelisted.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.