Recently I have proposed my client to move there Solution Manager 7.0 ehp1 to Solution Manager 7.1, by highlighting some advantages and also letting them to know the fact maintenance of SAP Solution Manager 7.0 ends by end of 2013. No functional enhancements on SAP Solution Manager 7.0.
But client is not intruiged with the idea since I have only explained certain things like Technical Monitoring, RCA and other technical related things, I went thru many standard SAP docs to know more about ALM, Run SAP, Project Administration, BPO etc, but I felt kinda barrier between functional and technical aspects of Solution Manager so I wanted to overcome this.
By knowing other advantages of Solution Manager 7.1 I think I can convince my client easily.
Also to keep you informed currently they are using Solution Manager only for EWA and download approvals and they are not at all depending on it on any aspects.
It would be much appreciated if some one brings light of knowledge on this, so that I can saddle up on my proposal.