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How does anyone manage to deploy Crystal Reports 13 32-bit on 64-bit OS?

I've tried everything to try and get Crystal Reports 13 successfully installed with our installer.

There is the well known dependency on VS 2005 problem with the MSMs, and in nearly every thread about this and the wiki page, it is recommended to use the MSI instead.

So the solution appears to be either include the VS 2005 SP1 runtime and use the MSMs, or just use the MSI. However, the VS 2005 SP1 x86 runtime will not install on 64-bit machines, either through the vcredist_x86.exe or through the MSM (due to conditions in the MSM) - as described in this thread.

So this leaves using the the MSI. However, even this won't work on 64-bit machines if the MSI is chained, as described in this InstallShield forum thread.

Now I am at a loss of what to do. The only options seem to be to either:

  • Create your own VS 2005 SP1 MSM or modify the existing one (if that is even legal) and either use the CR13 MSM or chain the MSI
  • Require users to install the Crystal 13 MSI manually or launch it through a Custom Action

Both of these are not desirable at all and are more hacks than a solution. Why is it nearly impossible to get Crystal 13 32-bit deployed on 64-bit Windows?

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1 Answer

  • Best Answer
    May 28, 2013 at 08:21 PM

    Hello Ahmed

    Re.; Why is it nearly impossible to get Crystal 13 32-bit deployed on 64-bit Windows?

    I believe most developers visiting this SCN Space, appear to be successful deploying the runtime.

    So, I am not sure what resources you've been using, but the Developer help files would be a good start:

    SAP Crystal Reports .NET SDK Developer Guide

    Just search for runtime in the above.

    Also, using the search box at the top right corner will be good. Two of many resources from that:

    http://wiki.sdn.sap.com/wiki/x/ZwdeDw

    http://wiki.sdn.sap.com/wiki/x/IgleDw

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

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