on 05-28-2013 4:11 PM
Hi,
I am facing a problem while installing add-on component ST-A/PI. I tried installing a wrong component version 01Q_731 instead of 01Q_700. Now when i tried to install the correct one(01Q_700), its not allowing to proceed further as the add-on component is showing in the saint add-on status menu. but, its not in the system status menu. Hence am not able to install the right component.
Is there any option to revert it back to reistall the component?
or I have to reinstall the whole system. I think it will not be the solution to add a single component.
Hi Pandiyaraj,
If the queue is not confirmed yet do the following:
SAINT -> Utilities - Dissamble OCS package
Goto -> SPAM to go to EXTRAS -> RESET STATUS-> QUEUE
If this does not work refer to program below
Go to se37 -> ocs_reset_queue
Refer link http://itsiti.com/reset-sap-spam-saint-queue
Go to SPAM and delete from queue.
Johan
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Hi Pandiyaraj,
For next time good doc.
Johan
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Hello
Few clarifications required.
Reverting the SAP component ST-A/PI
This means that you already installed the version 01Q_731 and you want to go abck to 01Q_700
I tried installing a wrong component version 01Q_731 instead of 01Q_700
This means that you were unable to install this version
What is the error you get when you try to install the right version ?
Lastly read this SAP Note. If you are able to help yourself with this note then please do it, else come back with the complete information.
Note 69455 - Servicetools for Applications ST-A/PI (ST14, RTCCTOOL, ST12)
If you have already installed the incorrect version (still wondering whether the application will let you do it) then I dont think it is possible to uninstall it.
In any case raise an OSS message for some assistance.
Cheers
RB
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Hi Pandiyaraj
As 01Q_731 has dependency on SAP_BASIS 731 and 01Q_700 on sap_basis 700.
As you mention that you tried inst of 01Q_731 first .
How your sysetm allow this?
could you please provide the all the software component of your system.
Best Regards,
Atul
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Hi Pandiyaraj,
I think you have not deleted the old queue, Check the queue once.
What is the error message you are getting..?
Thanks,
Sriram M
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