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Mail Notifications aren't visible on portal

former_member183915
Active Contributor
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Hi ,

We are using SAP NW 7.3 and EHP 5.We are able to get notification mail in SAP Inbox , but the notifications aren't available in portal.I have configured sonic connector.Is there any additional setting that is required?

Regards ,

Navya

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Answers (1)

Answers (1)

Former Member
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Hi Navya,

  How are you expecting to see the inbox alerts? If all you want is to see the workflow inbox, you could simply offer a transaction iView that calls SBWP.

  Somehow I think I'm over-simplifying... give me some more info.

-Kevin

former_member183915
Active Contributor
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Hi Kevin ,

I am trying to view notifications that comes in mail box(use tcode -SBWB) in unread documents section in Portal UWL. Basically we have a requirement to notify manager about appraisal document(e.g. To approve the goals set.)This notification appears in mail box that we see using SBWP t code but we aren't able to view it in notification tab on portal.

Attached is screen-shot for your reference.

Regards ,

Navya

Former Member
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Hi Navya,

  You're likely viewing a different collection in the MSS Portal role. If the items you're looking for don't belong to that collection, they won't be displayed in the Notifications tab.

  You'd need to modify the UWL iView properties in your MSS role to include the additional content. You could configure a System Configuration Group in UWL Admin (Portal) for the ECC system shown in your SBWP screen-shot and then reference that in your UWL  iView in the MSS role... but that would bring in all work items that you see in SBWP, is that what you want?

-Kevin