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SAP Business Objects platform 4.0 - State 'running' remains on publications forever

Hi,

I found out that a publication is used to broadcast webi reports in pdf form. We are on BOBJ platform 4.0 SP6

After the publication is scheduled and the report is broadcast to all the receipients, SOMETIMES, the status on the publication does not get changed from 'running' state.

Has any body any workarounds or fixes for this? It would be great if you could share it with me asap.

I click on the 'running' state of the publication and see the following.

Title:

SU Energy Efficiency1

Document Type:

Publication

Status

Running

Destination:

Mail the instance to: "[%SI_EMAIL_ADDRESS%]" with a subject of: "SU Energy Efficiency1" .

Created By:

SriGullapalli

Creation Time:

5/22/2013 1:59 PM

Start Time:

5/22/2013 1:59 PM

Location:

Sri

Remote Instance:

No

Expiry:

5/22/2023 1:59 PM

Log File:

View Log File

Status Message:

Waiting for distribution job to complete. Job ID:131,062, name:ScopeBatch131062, kind:ScopeBatch in Running state (FBE 60037) [0 recipients processed.]

LOGFILE -

2013-05-22 13:59:59,079 INFO [PublishingService:RunInstancePool-119] BusinessObjects_PublicationAdminLog_Instance_131057 - [Publication ID # 131057] - Running publication instance.

2013-05-22 13:59:59,111 INFO [PublishingService:RunInstancePool-119] BusinessObjects_PublicationAdminLog_Instance_131057 - [Publication ID # 131057] - The global delivery rule for this publication was met; publication processing will now begin.


Error description(own observations)

Error/status number - FBE60037. SAP's link (below) says that it is not exactly an error.

http://help.sap.com/businessobject/product_guides/errors/12/0/en/html/topic566.html#XML_en_US_suite_mira_error_messages_FBE_FBE60037_566

Also, another link discusses the same issue but they claim the server restart fixes the issue. But really, I cannot restart the server everytime this happens. Thanks for the help in advance.

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on May 27, 2013 at 05:33 AM

    Hi Srikanth ,

    How many users is the publication instance send to?

    Request you to try and run the publication in TEST mode and check the behavior of the publication status by sending it to one user

    Also the log details are incomplete , thus a tracing would be usefult .

    if you can share the trace logs of adaptive job server and web intelliegence processing server , it would be useful

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    • Hi Aflal,

      We are actually on patch 56. If it is indeed a patch issue, my app will have to wait until the next release. 😔( I hope that is not the case. Btw, I tried testing,scheduling reports. Still sits sometimes in the running state. I don't know if its a memory issue and if we need to increase the memory on any one(or some) of the servers in CMC. Thoughts?

      Thanks for your ideas anyway, banking on you all at scn first!

      --

      Thanks,

      Sri

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