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Former Member

Contracts for AMC and Rentals

HI,

We are trying to map the business process for services that are taken from the vendors, for all these service we are having contracts/AMC .

Business requirement is to maintain all these contracts in the system and tracing of related transactions for all these contracts.

Services 1. Rentals are of two types

a. Rents Values are fixed every months.

b. Rents Values are not fixed every month valued will depend as per monthly usage of the area.

Services 2. AMC

a.AMC for maintainence of hardware and software.

b.AMC for security

Please provide your expertise view to maintain in MM module or any other best way to match the above requirement.

Thanks in advance

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2 Answers

  • Posted on May 24, 2013 at 09:43 AM

    Hi,

    This has to be handled by SD/CS guys

    Services 1. Rentals are of two types

    For rental, create a contract of type MV using VA41 and in the Customer service configuration you can find the concept called Maintenance Plan which will trigger service order from the Contract ( VA41)

    Then you can plan for the Usage in the service order using the confirmation

    Services 2. AMC

    For Maintenance contract, you can use VA41 of type WV and remaining process is similar to rental process

    let us know if you have any questions further

    regards,

    santosh

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  • author's profile photo Former Member
    Former Member
    Posted on May 27, 2013 at 10:06 AM

    Hi Syed,

    We can handle these scenarios as below :

    Services 1.

    a - If rent is equal every month - Invoicing Plan is the best way to handle this. An invoice will be automatically generated by the system at fixed particular intervals,( e.g. particular day of a month) for a fixed amount.

    b- If rent is varying - Have a Blanket PO (order type FO, item cat : B) created with maximun amount allowed & given time period. Then invoices can be posted against this until the time period & the maximum amount.

    Services 2. AMC

    a &b - Create a service contract (type : WK- Value contract). Services can be recorded as & when permormed. Contract release orders can be raised against this as & when planned.

    Thanks,

    Kalai.

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