B18.82 with intercompany 1.1PL03 installed but can't trig marketing process

[Former Member]

Hi, all there

I have installed intercompany add-on 1.1 PL03 on B1 8.82 successfully. and i can open the inventory report of all branches correctly.

When i try to purchase goods from another branch( say, V001, a global BP--BP1), then Sales order draft should be created in branch BP1.

However, Sales order draft has not been created and no message logged.

Do I missing any setup? since i can not do any transaction. (PO --> SO; AR-->AP...etc.)

thanks for your help

Hellen

[jajoeng · Accepted solution]

Hi Hellen,

I encountered the same problem symptom.

What helped in my case was, to go directly in B1i --> Queue Monitor

and delete all queues in there.

Afterwards, restart the B1i services.

Regards

Gia Duong

[Former Member · Accepted solution]

Hi Gia,

thanks for sharing your useful experiences. I reinstalled the SAP B1 9.0 PL04 before getting your message. But this may help later.

Hellen

[former_member216187 · Accepted solution]

Hi Hellen,

I hope that by now your problem would be solved. But if it still persists please let me know the current status.

Regards,

Agneesh Jain

SAP Intercompany Team

[Former Member · Accepted solution]

Dear Agneesh:

Thanks so much for your assistance. Now the intercompany 1.1 works with B18.82 PL12 quite well in standard process.

But, I met another problems by now:

1. when I created a global item in branch A as purchase, sales, inventory item.

    But this item in branch B is sales and inventory item only since this item is manufactured in

    branch B. However, item master data will duplicate to branches with same types within branches.

   2. when a PO made in branch A, the SO draft will be created auto. in receiver (branch B).

       But any update data made in this SO will not effect back to original PO in branch A.

       ex. modify "confirmed delivery date" (an UDF) will not appear in the original PO.

Is there any solution?

Thank you for your kindly help.

Regards,

Hellen

[former_member216187 · Accepted solution]

Hi Hellen,

Both these behavior are as per the design of intercompany solution:

1. When Global item is updated from the sender company then Item properties replicated by intercompany solution overwrite the item properties of the receiver company. The system is designed to keep the complete master data in sync and mirrored limited to the properties replicated by the Intercompany Solution.

2. The Intercompany document exchange flow is unidirectional and not bidirectional. A PO added in the Sender Company will create a draft SO in the receiver company not vice versa. This is well documented in the Intercompany User Guide.

Regards,

Agneesh Jain

SAP Intercompany Team

[Former Member · Accepted solution]

Hi Agneesh,

I read the document carefully and the unidirectional process flow is just as you mentioned.

However, for the first question:

1. It is reasonable for different branch handling global item differently under business senario.

for the second question:

2. When the SO draft was received by receiver (B), some criteria may be adjusted by receiver. 

     For example, expected delivery day or quantity, etc.

     The modified information just need to update back to the PO.

At this point (intercompany 1.1), these two situations are not able to handle smoothly.

Do these two senario make sense to most business or not ?

Thank you.