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Send Mail Follow up Action

We are using Send mail option with follow up actions. We have created a Distribution list via ABAP which includes both external and internal email addresses.. If the distribution list being called during a process (e.g. for UD at QA32), the messages are only delivered to the internal email addresses. But if we use the same list from SWBP, it works fine i.e. messages are being received at both internal and external email.

PS. We have already checked SOST and SMTP, they are working fine.

Need urgent assistance.



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  • author's profile photo Former Member
    Former Member
    Posted on Jun 02, 2013 at 01:11 PM

    Hi Mohsin

    can you try to create another distribution list with just one internal and one external address and then stick it to your process? Do you see the same issue?

    Let me know


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